Gathering and support together at The Mercy Group

Case Study: The Mercy Group – A Lifeline for Mental Health

Founded in 2013 by Deacon Robert von Haverlach, the Mercy Group at Clifton Cathedral has become a vital support network for individuals grappling with mental health challenges and social isolation in Bristol.

Initially established to offer a listening ear to those struggling with mental health issues, the group has grown exponentially, particularly in response to the pandemic, which intensified loneliness and mental health crises across all demographics.

At its core, the Mercy Group provides a safe space for people to share their struggles, seek support, and connect with others. Activities range from weekly gatherings and one-on-one listening sessions to practical aid, such as assistance with benefit applications and referrals to external services. "We are not a professional group," von Deacon Robert emphasises, "but we make it clear we are here to listen, and that is what people don’t often have."

The pandemic served as a turning point, shifting much of the Mercy Group’s operations online initially but also underscoring the dire need for in-person connection. To combat the effects of isolation, the group began hosting monthly communal lunches, attended by over 100 people, as well as smaller gatherings and social events like picnics and cinema trips. The lunches, are” always oversubscribed," highlighting the deep community need for such initiatives.

The Mercy Group also addresses broader challenges affecting mental health. It has expanded its reach to support young adults, asylum seekers, and refugees, integrating them into its network. Practical support includes arranging transport to events and providing take-home meals for those experiencing food insecurity.

"We are committed to ensuring no one is left out.”

The impact of the Mercy Group is evident in the feedback from participants, who consistently express gratitude for the sense of belonging and care they experience. As it continues to grow, the Mercy Group remains committed to combating isolation and fostering community.

“We all need to feel valued, we need to feel respected, we need to feel noticed.”


For more information

• Mercy Group Website